Dave Helotes, TX

I am a very satisfied customer because of GateCrafters.com excellent service, support, additions and concise DIY instructions. In fact, it was so simple that I didn't even have to use the GateCrafters.com 24/7/365 free installation and technical support. In the end, this company saved me a lot of money.

Jeanie Adams    Lexington, KY

Gate Crafters made a gate for us that is operated by an E-S 1100 opener about six years ago. It has operated perfectly all this time including a couple of horrible winters with no electricity for several weeks. We love it.

David Hart CT

It has been a pleasure dealing with your company with respects to the design, ordering and purchase of our electric gate. Now, following damage to the circuit board due to an electrical storm, your staff have been very helpful with technical support, in diagnosing the problem, and then the ordering of the needed replacement parts. In particular, I would like to give a commendation to William for his personal assistance in this matter. He has been very friendly, thorough and professional in expediting a resolution to our problem.

Alan MD

I just wanted to say how satisfied I am with your company. I purchased a GTO gate opener and installed it myself... Your product knowledge and support is unprecedented for a company doing Internet sales. The GTO product has been very reliable. Your company is always there, friendly and very helpful. Your prices are excellent and you have great support.
Two mints in one! Great job!

Derrick FL

The gate was quite easy to install. We simply read the directions, gathered the necessary supplies, installed the posts (let them set up for a day or so) and put up the gate in less than an hour. I was impressed with how clear the directions were.

Thanks,
Derrick

Jon WA

Very happy with the gate, especially for what the total cost was. It keeps our 3 small children safe and sound inside our property; they love to drive their Power Wheels in the driveway.

Jack WA

Hi Gang… the gate is installed and working perfectly… I referred Gatecrafters to a friend of mine who is looking for a similar setup.

Regards
Jack

Michael CA

Hey Matt,
The gate openers work great and the underground install is perfect for my tight fitting camper. Thanks for the help.

Oliver FL

Just finished installing the opener today. Both the gate install and opener install were straight forward. I did not run into any problems… I followed the instructions that you guys provided and within only a couple of hours, my new gate was hung perfectly straight. The opener install was also fairly simple as the instructions that came with the GTO 2502 were very good and easy to follow. Even though I'm fairly experienced in home improvement, it was my first gate and gate opener install and it was relatively simple. I think that just about anybody can do it!
Thanks for the great gate and opener!!

Olivier Mader, Lakeland/Florida

Rich FL

…I am very impressed with the quality of the product, and how all the accessories were fairly easy to hookup and worked as advertised. I did it all myself, with absolutely no help with any portion of it… This type of project is for a serious DIY person, but can be done by most anyone with the tools and some mechanical skill I think.
I'd definitely recommend Gatecrafters/WebDirect Brands Inc.

Rich
FL

Steven CA

Thanks for an excellent online purchase process. The gate & operator are installed and working well.

Troy MO

My name is Troy Bellah. I bought my gate, operator and intercom thru your company. I am very satisfied with your product and your tech support. Before I started this gate project I let it out for bid to contractors that specialized in entry gates systems. The prices they quoted me were as high as $20,000.00!! With the gate, operators, intercom system, wiring and all the masonry I completed this project 100% myself for under $7,500. Thanks for all your support.

Troy

Amo

Wow, what service! What planet do you come from? :-) Thank you.
Amo

Dana GA

Thanks for your help with the limit switch. I also want to commend you on the shopping cart design. The way your shipping choices are organized for the customer makes for an informed decision. I have ordered online for as long as the internet has been here and this is the best I have used.
Keep up the good work.

Dana.

Jaclyn

Thanks again for your all your help! I don't think I've had any online business respond so quickly! I really appreciate it.

Neil

Hi,
Just a note to say how pleased I am with the new MM 500 Gate Opener. Received it yesterday, the 18th. in good condition. Thanks for your excellent service.

Best Regards!
Neil

Phil

I installed my whole system in about 4 hrs. yesterday. SO SIMPLE!!!!! It works great ! Don't know why I waited so long to get this!! You guys are great !!!! Thanks again, Phil

Phil

The package arrived late this afternoon as promised and is installed! the installation was easy as was the programming and it works beautifully. Thank you for the extra remotes and especially for your communication. I will recommend Gatecrafters highly.

Phil

Michael K

Hi Joel,
I wanted to take this time to thank you and your company for a great product. I Finished installing it last weekend and it works great. My wife and I have lived on our 5 acres for 10 years now and had to get in and out of our cars to open the gate each time. Its great not to have to do that any more. Again thanks for a great product, I will curtainly tell others about it and your company.

Thank You,

Irfaan Ally

Hi Matt my name is Irfaan Ally from queens, New York . I bought the estate slider E-SL 1800 a couple of weeks ago from you. I would like to thank you very very much for all the information you have given me on this item over the phone. It works great I never taught it was so simple to install. Also Justin and Joel was very helpful when you was busy with other customer. You, your associates and Gate Crafters will go a far way in business. I will always recommend your company it is the best. Keep up the good work guys.

God Bless

Craig G

September 11, 2007 Dear Ladies and Gentlemen, Like most people, I have to deal with a wide variety of service providers and suppliers in my day to day life. I am currently fixing up an older home, so I have the opportunity to work with quite a few more than the average number of these folks.
I tend not to waste my time writing letters about substandard service. It only serves to disappoint me further and rarely, if ever, results in anything I would call closure. I do, however, love to write letters when I am very satisfied with the outcome of my relationship with a business. That’s why I am writing today.
I know almost nothing about gates and even less about automatic gate openers. Your website gave the opportunity to review the entire specs and installation materials upfront and to make sure it was exactly what I needed. Any additional questions I had were quickly answered by a brief phone call to Matt at your offices. This is a man you should strive to hold onto. He was able to discuss some technical questions with me without me feeling overwhelmed or silly for asking. Thank you, Matt.
So, high marks to you guys for providing a good product (installed and works great!) and giving very prompt and courteous service. I only wish all my dealings with other businesses were as positive.

Best of luck,

Conrad

Hi Kelly,
I appreciate the way you have handled this transaction. You are doing a wonderful job, and I hope that everyone you deal with tells you that.

Thank you again,

Kendall & Debbie New
Orleans, LA.

"My wife and I installed an Apollo 1550 about two weeks ago. This is the best opener it works like the king of all opener. Thanks for you help."

Ivan

"The staff at Gatecrafters is great! We installed our gate and had a problem with the limit switch. I called them and they sent me a new arm without any questions. Service is super. Gate is running great. I would give them AAAAAAA all the way. The gate opener is the Estate 1602 dual opener."

Thanks Ivan

Kevin and Karen Stapleton
Very happy in Texas

"At the end of last year we purchased your Estate Swing ES 1602 Dual Gate Opener. My father built the gate for us which is 7ft. tall and about 10ft. wide each side and solid wood. We installed the electronics on our own and after some fine-tuning everything is working perfect. We had a few issues because of the weight of the gate but everything is working beautifully now and seems to be exactly what we needed. Thanks again."

Robert, CA

"You guys seem to have a good thing going there ... especially with service. Thanks for all of your help."

Arnold, OH

"When I first suggested gate openers to my wife she was skeptical but now we love them. I enjoyed installing them the dual Estate openers and they have been trouble free."

Bill Koch, CA

"I am a contractor out in California & just put in my first system at my ranch. Gate Crafters provided all the equipment and support. Everything worked perfectly and great phone support. I will be buying more systems soon."

Matthew, CA

"Being in the servicing business myself, I know that it is nice/rare to hear feedback from customers when things go well. I ordered the Estate Swing back in November and have found it to be fairly easy to install and operate. The hardest part was lining the system up on my type of gate having dual openers. Once installed, the system is very easy to program and utilize. I would like commend your staff for being extremely responsive to all my questions and needs. Specifically, Matt who was vital in solving my problem when the gate was losing memory when closing. Every time I have had a question or problem everyone who has answered the phones has been very friendly, helpful, and professional. Thank you and your staff again for a job well done. I have and will continue to recommend your team."

Valerie

"We already had the Mule solar opener, but the gate we purchased for our ranch entrance is beautiful. We could not be happier with the craftmanship and service you provide."

Gerard, NY

"The staff at GateCrafters is great! We installed our gate and opener on a sunday afternoon(my wife and I)and had to call for some advice.We called and within a half hour had all our questions answered.They aren't kidding when they say 24/7/365 support.Will not hesitate to refer or do business again. Thanks!"

Richard, WA

"I had my gate and fence professionally installed about a year ago and in January of this year I bought a Mighty Mule® and installed it myself. I also have a wireless keypad mounted on the outside for visitors to use and have hard-wired a push button into an ornamental lamppost on the inside of my property so I can open the gate while in the garden.

The entire system works like a charm and has been extremely reliable. Installation was easy and I would recommend the opener to anyone."

Chris, AL

"I installed these dual Pro 1002 several months ago. The box was recently hit by lightening and I had to replace the board and transformer. Thanks to GateCrafters for the excellent customer service and tech support. My gate again running smoothly."

Lewis, P.B.C. Services, Inc

"The GTO®gate opener has made life so much easier for us and our employees."

Craig, Liberty Hill, TX

"Very pleased with the 10watt solar panel and the automatic opener I bought from you. We go thru our gate as many as 25 times in a day. Works like a champ! I will be buying another setup from you in a few months."

Mr. and Mrs. Rowe, Des Moines, IA

"To keep the pets and grandchildren safe in our fenced in back yard, we installed a ten foot gate for access to the new garage. We made the gate, installed the opener and ran the wiring according to the instructions with no problems whatsoever. The main opener in the kitchen, and the two key chain openers provide easy access and egress at all times, but appreciated mostly during inclement weather. Thanks for a quality product."

Jason, Hampton, GA

"The gate is awesome and has been installed for about 7 months now. I have also enjoyed the service and information from gate crafters."

John

"The linear intercom system I purchased from your comp. Is great! It’s a lot better than doorking and setex crown jewel products."

George

"Dear Gatecrafters,

You folks are great. Joyce helped us in ordering just what we needed: The gate and opener are super. We had a little problem with the Federal Express Freight damaging the gate, but Tony was there to help us resolve the situation.

We could not be happier with our gate, and can only praise the Gatecrafter staff."

Mike, Winchester, KY

"I want to thank you for delivering a quality product and exceptional support. We needed it only once. I have recommended you to a couple of friends and will continue to do so."

Jeremy

"Dear Gatecrafters,

I wanted to let you know that I just received my GTO/PRO® 1000 gate opener. I was able to easily install it and it works awesome.

I am very satisfied with the unit and was impressed with the quality and workmanship of the components. I was pleased with how easy it was to install. Thanks for selling such a good product.

Thanks again!"

Tom

"The single gate opener really works great! Easy to install and tech support is only a phone call away. We have a new sense of security now!"