GateCrafters.com guarantees satisfaction
and we will refund the purchase price of any in-stock item that the buyer is not
100% satisfied with. We will accept returns within 30 days from the date of purchase.
All returned items are subject to a 15% restocking charge. Buyer must return the
item in the same condition that we shipped it in, with return shipping pre-paid.
Custom made or special ordered items may not be returned.
In order to return any item, please fill out the form below or call us. You will
receive a return confirmation number and instructions. Failure to follow the return
instructions will result in additional re-stocking fees.
Shipping Damage
Items damaged during shipping will be refunded in accordance with the shippers refund
policy. Please call UPS at 1-800-PICK-UPS (1-800-742-5877) or FedEx at 1-800-Go-FedEx
(1-800-463-3339) before opening the package. Please also review UPS Terms & Conditions and FedEx Terms & Conditions for more information.
Please call 1-800-537-4283 for more information.
Billing Information (exactly as used when ordering)